Lead Business Transformation Projects
Manage end‑to‑end delivery of transformation initiatives including new technologies (e.g., AI tools like Amplify), legislative changes, systems updates, and commercial changes.
Break complex problems into actionable project plans, ensuring milestones, risks, and dependencies are clearly tracked.
Assess and report on ROI, commercial opportunities, and financial impacts of initiatives (e.g., job boards, umbrella management, legislative shifts).
Analyse where processes break down, identify root causes, and develop solutions that fix issues sustainably, not superficially.
Define, document, and optimise workflows across Sales, Operations, Compliance, and central functions.
Establish repeatable processes that reduce friction and support scalability across the business.
Build strong relationships across Sales, Ops, Compliance, Marketing, and Finance to ensure project success.
Evaluate the commercial performance of job boards, vendor tools, and other investments — making data‑driven recommendations.
Oversee vendor relationships for umbrellas, job boards, and technology solutions.

Recruitment & sales background — credible with Sales, ideally having billed or run a successful desk.
Project management expertise with the ability to handle complex, detail‑heavy initiatives.
Process‑oriented problem solver with experience identifying root causes, designing & implementing solutions.
Commercially minded with strong understanding of ROI, cost‑benefit analysis, and the financial drivers of a recruitment business.
Change management experience with the confidence to navigate resistance and influence stakeholders positively.

Business Transformation Project Manager

Key skills