Payroll Specialist II

Role Overview

• Coordinate and execute end-to-end payroll processes, including data entry, validation, processing, and payroll output verification in alignment with multiple payroll calendars.
• Perform in-depth audits and reconciliations of payroll and employee data to ensure accuracy, compliance, and timely issue resolution.
• Administer payroll outputs, ensuring proper delivery, reporting, and controls across different regions.
• Provide advanced support to customers and stakeholders (employees, supervisors, HR partners), resolving complex inquiries and managing sensitive payroll issues.
• Ensure payroll compliance with federal, state, and local regulations in Mexico and Canada.
• Manage and oversee payroll vendors (e.g., ADP), ensuring service level agreements and operational excellence.
• Act as a key point of contact for payroll escalations, driving timely resolution and communication with stakeholders.
• Support and align payroll processes with Time & Attendance systems, ensuring compliance with local labor laws and company policies.
• Collaborate closely with Information Systems (IT) teams to translate business needs into technical requirements and support system enhancements and integrations.
• Drive process improvements, automation opportunities, and standardization across payroll operations.

Requirements

• 3+ years of relevant experience in Payroll, Human Resources, or related fields, preferably within a multinational or shared services environment.
• Advanced level of English written and spoken.
• Hands-on experience managing payroll processes of Mexico and Canada.
• Strong understanding of payroll concepts, calculations, and multi-country compliance requirements.
• Experience working with payroll systems such as TRESS Revolution and ADP System.
• Proven ability to manage complex payroll issues and lead escalations effectively.
• Excel proficiency (data analysis, reconciliation, reporting).
• Strong analytical and problem-solving skills with a continuous improvement mindset.

Benefits

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
• A collaborative and inclusive work environment where your contributions are valued.
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
• Access to cutting-edge tools, resources, and a supportive team to help you excel.
• The chance to work with a global, innovative company shaping the future in its industry.