As a Customer Success Manager, you are the main point of contact for our customers — from implementation to successful use of our software.
You work closely with finance teams and help them replace Excel-based processes with modern, scalable controlling and planning solutions.
Responsible for onboarding and implementing new customers
Conduct implementation calls, workshops and product trainings
Analyze and optimize finance and controlling processes
Advise finance teams on rolling out our software
Work closely with Product and Engineering to further develop our platform

Background in accounting, controlling, tax advisory or finance operations
Experience with DATEV or similar systems, and an interest in financial software and digitalization
Structured and highly organized working style – you keep an overview even when handling many tasks
Analytical mindset and strong attention to detail
Strong communication skills and excellent written and spoken German

Attractive compensation package: fixed and variable components (approx. €1,800
€3,000 gross/month; overpayment possible depending on experience)
Flexible work: 100% remote possible or optional at our office in Vienna; from 20 hours per week
Fast growth: direct collaboration with our founder, early responsibility and a steep learning curve
Training: personal development budget in a growing FinTech scale-up
Additional benefits: free Vienna public transport pass, weekly team lunch and regular team events

Customer Success Manager – Controlling & Accounting

Key skills