Partner with customers to understand business objectives and technical constraints, translating them into well-architected NewStore solutions
Lead technical discovery and solution design across NewStore, existing client systems, and third-party integrations with a focus on scalability, performance, and operational excellence
Serve as a subject matter expert and technical advisor, guiding customers and solution partners toward sound architectural decisions
Architect complex omnichannel solutions spanning ecommerce, OMS, POS/(m)POS, CRM, ERP, and fulfillment systems
Collaborate closely with NewStore Product Management and Engineering to align customer needs with platform capabilities and roadmap considerations
Influence and guide customer technical teams and delivery partners through clear recommendations, documentation, and hands-on leadership when required
Own the technical quality of implementations from kickoff through delivery, ensuring solutions meet agreed business objectives, timelines, and architectural standards
Anticipate and proactively address risks related to scalability, regionalization, performance, and long-term maintainability
Support successful customer outcomes by balancing near-term delivery needs with long-term platform sustainability

5+ years of relevant experience across several of the following domains: eCommerce, OMS, in-store retail, and (m)POS systems
Strong technical foundation across client
and server-side technologies, including RESTful APIs, web technologies, and mobile applications (JavaScript a plus)
Proven experience delivering complex, customer-facing projects on time, in scope, and aligned to business objectives
Comfortable operating as a consultative, customer-facing architect who enjoys partnering closely with clients and third-party delivery teams
Strong written and verbal communication skills in English
Ability to influence technical and non-technical stakeholders through clarity, credibility, and pragmatism
Strategic mindset with the ability to anticipate challenges tied to scale, performance, and international deployment considerations
Highly adaptable, composed, and confident in fast-moving and ambiguous environments
University degree in a technical field such as Engineering or Computer Science preferred.

Generous PTO and R&R: We prioritize your well-being with a generous PTO policy and a culture that encourages you to take the time you need to recharge and relax.
Professional Growth: We support your career development with a dedicated personal development budget and a learning-centric environment to help you advance your skills and knowledge.
Flexible Work Options: With the option to work remotely, you can create a work environment that suits your lifestyle and maximizes your productivity.
Balanced Work-Life: Our "life-friendly" working hours are designed to help you maintain a fulfilling career and a balanced personal life.
Financial Rewards: As part of our team, you'll have the opportunity to participate in our success with employee stock options and a quarterly bonus based on company performance.

Senior Solutions Architect

Key skills