Plan and execute solution validation activities in collaboration with customers and internal stakeholders
Implement and integrate complex network platforms and technologies in laboratory environments
Validate architectures, develop test plans, and document results clearly
Troubleshoot complex network issues across routing, switching, VPN, and MPLS environments
Collaborate with engineering teams to identify issues and drive successful solution delivery
Act as a technical point of contact for customers during solution validation and delivery phases

5+ years of hands-on experience with Catalyst 8000, ASR, and ISR platforms, plus strong experience with Cisco IOS-XE and IOS-XR
Strong customer-facing experience, comfortable working directly with technical stakeholders
Hands-on experience troubleshooting complex enterprise or service provider network environments
Solid understanding of Layer 2 switching, Layer 3 routing, and routing protocols (OSPF, IS-IS, BGP)
Practical experience with VPN technologies (IPsec, DMVPN, IKE/ISAKMP) and MPLS
Strong understanding of network services such as NAT, QoS, SNMP, and TACACS
Upper-Intermediate to Advanced English, comfortable leading customer meetings and producing technical documentation
Basic working knowledge of YANG models, configuration management, APIs, and operational models (Nice to Have)
Some experience with automation or orchestration tools (Python, Ansible, Terraform) (Nice to Have)
Experience supporting large-scale enterprise or service provider network deployments (Nice to Have)
Familiarity with network management and monitoring tools (Nice to Have)
Exposure to solution design concepts such as DMVPN and hub-and-spoke topologies (Nice to Have)
CCNA or CCNP level certification (Nice to Have)
Experience using industry network testing tools such as Spirent or Ixia (Nice to Have)

15 business days of PTO
Company-provided computer
Local holidays
USD 250 monthly allowance for health and mobile expenses
100% remote work
High-impact role supporting customer delivery and validation of advanced network solutions
Collaboration with senior engineering and customer-facing technical teams

Senior Customer Delivery Consulting Engineer

Key skills