Provide effective technical support to customers & internal stakeholders
Manage, co-ordinate, monitor, repair and install Sakura (demonstration) equipment
Keep abreast of and implement new developments, improvements and regulations for Sakura products
Maintain a working knowledge of all Sakura equipment by attending regular technical training at the Sakura Academy
Responsible for effective and efficient complaints handling
Achieve personal and team goals set at the beginning of the fiscal year
Timely and adequate reporting through CRM
Quality assurance
Participate in various project teams

secondary Vocational Education or Higher Education with a technical (mechanical) specialisation
relevant experience as a field service engineer, preferable in the area of Medical Diagnostics instrumentation but this is not a requirement
skilled use of computers and Microsoft office software
a local drivers license
flexibility regarding working hours and are willing to stay overnight when required
good command of Spanish & English, both spoken and written
strong presentation & communication skills to meet the training and advising requirements
customer oriented, connect easily & make an impact at all levels
self-organised, structured and independent
pragmatic can-do attitude

Field Services Engineer, Spain

Key skills