Provide on-site IT support for end users in Spain (hardware, software, network, peripherals).
Troubleshoot and resolve incidents and service requests in collaboration with central IT teams.
Support device lifecycle management (setup, deployment, maintenance, decommissioning).
Assist with onboarding and offboarding processes (accounts, devices, access).
Act as local contact for Modern Workplace topics (e.g., Teams, OneDrive, Outlook).
Coordinate with central IT and service owners to ensure alignment and escalation.
Maintain documentation and contribute to knowledge base articles.
Support local infrastructure (e.g., printers, meeting rooms, network equipment).
Provide on-site support at other Spanish locations when required.
Travel to other offices for IT rollouts, troubleshooting, or project support.
Requirements
Degree or vocational training in IT or a related field.
Several years of experience in IT support or system administration.
Broad technical knowledge across hardware, operating systems, and workplace tools.
Experience with Microsoft 365 (Teams, Outlook, OneDrive, SharePoint).
Basic understanding of networking and device management (e.g., Intune, Active Directory).
Fluent in Spanish and English (B2 level or higher, both spoken and written).
Service-oriented mindset and ability to work independently.
Willingness to travel occasionally within Spain and potentially to other company locations.
Flexibility to support users at different sites when needed.
Benefits
Contracts, Salary, and non-monetary benefits
All our contracts are by default unlimited (probation period is six months).
Compensation package: 97% fixed base salary paid monthly, with a 3% performance-based bonus paid annually, dependent on company performance.
Our travel policy allows for expense reimbursement, ensuring you can explore the world without stressing over your wallet.
Group accident insurance.
Discounts on our corporate benefits program with a broad range of partners.
Flexible remuneration: You have the option to allocate a portion of your salary towards either discounted meal vouchers, kindergarden or health insurance, providing you with valuable benefits and tax advantages.
Structured Onboarding: you receive an individual onboarding plan, have multiple onboarding days in the beginning, and a wealth of e-learning, training, and documentation besides your team at your disposal.
Set-up: for this, we will provide you with a tailored tech set-up (notebook, headset, backpack) if you are working in an office, and for remote workers we have an extended set-up.
Vacation: 30 days a year.
Balance job & life: Flexible working hours: you decide where and when you work.
Team culture is Key! We have fun at work and beyond: There is always something to celebrate and regular team events.
Your contribution matters: shape our value-driven culture and agile transformation together with your colleagues – we’re curious, want to go one step further, build further trust together, and join forces to tackle our challenges as a team.