Assists the sales team, as a Subject Matter Expert related to the XTEL Solution, Industry Best Practices and Change Management approach, to projects to help close deals
Leads pre-assessment engagements to determine client project readiness and uncover potential significant design challenges
Delivers business focused solution walk throughs, highlighting best practices, anticipating challenges and sharing lessons learnt to elicit and define key design decisions
Identifies and evaluates the business requirement for relevance and priority, challenging when appropriate based on maturity (crawl, walk, run)
Ensures specific business scenarios are collected. Proposes conceptual or high-level approaches
Functional design validation: sense checks that the functional proposal is aligned with the business need and will support an efficient user experience
Fit/Gap assessment: influences the client to prioritize the requirement accurately and support workarounds where available
Solution Design: sense checks if the business solution is efficient and not over engineered or too sophisticated
Facilitate workshops driving collaboration and alignment between various internal and external stakeholders
Tests the solution before handing over to the client. Ensures the data makes business sense
Builds training manuals and/or short videos focusing on process and solution steps for Key User and End User training
Tests the UAT environment focusing on application and data to ensure environment is ready for UAT. Runs the UAT training sessions / walk throughs to demonstrate the agreed solution functionality and process
Provides support to the users (questions – how to’s) and first level of checking to confirm if a defect is system bug, data issue, CR or an issue with understanding
Supports the client with end-user training and/or Third Parties with solution and process support
Supports the client to embed the new solution
Requirements
5+ years experience working in a Tier 1 Consumer Packaged Goods Company, either in a sales or sales support function (e.g. Key Account Manager, Finance, Sales Solutions Manager, Trade Marketing, Revenue Management, Deduction Management, Sales Planner, Category Management)
Direct experience in multiple core sales processes including business planning, trade promotion management, trade terms, deduction management, working with distributors, wholesalers and retailer direct a plus
Experience working with international market leading Trade Promotion Management solutions to provide a broad perspective of solution capabilities. In most cases, our clients are implementing global or regional solutions
Experience of the full cycle of Trade Promotion Management projects; business case definition, project mobilization, requirements capturing, functional design, data cleansing, testing, end user training and post launch support (help desk functions)
Experience providing hands-on system/process training
Demonstrated experience leading workshops and driving groups towards consensus
Experience of working on multi-country projects to be able to mentor the client on best practice, lessons learnt, typical challenges and share case studies
Demonstrated success of operating at an executive level as the authority with an ability to influence at all levels of a client organization
Systems integration experience with ERP solutions (e.g. SAP or JDE) and Demand Planning Solutions (SAP APO, Manugistics etc.)
Tech Stack
ERP
Benefits
Opportunities to contribute to the organization's growth and development
A diverse and international team with strong ownership and a can-do mentality.