Client Advisor – Fixed Term Appointment

Role Overview

• Provide professional, accurate support to clients through inbound and outbound calls
• Communicate confidently across multiple channels, including webchat and email
• Process client applications efficiently, checking details carefully
• Manage key client actions, including processing payments and updating case notes
• Maintain accurate, up to date records and support the creation of client letters

Requirements

• Must provide a CV and Supporting Statement (of no more than 750 words)
• Evidence of how you meet the Success Profiles
• Ability to manage a Quality Service
• Ability to work collaboratively
• Effective communication and influencing skills

Benefits

• Full and comprehensive training
• Up to 6 weeks of training
• Mixture of at home and in office learning
• Supportive and inclusive working environment
• Range of employee benefits