About this role
Role Overview
- Your role will involve providing counseling to children, adolescents and young adults.
- Common topics include anxiety, loneliness, depressive symptoms, and problems at school and within the family.
- Each chat shift lasts 2.5 hours and can be scheduled at a time of your choosing.
- As we operate a 24/7 service, you can distribute your shifts very flexibly throughout the day.
- We ask for at least 5 hours of volunteer work per month.
- You will be informed about the exact procedures during our onboarding (introduction program).
- There will always be a point of contact available, and during chat shifts we ensure you are not alone.
Requirements
- Completed bachelor's degree in Psychology, or psychology bachelor students with additional qualification or extensive counseling experience (mandatory internships alone do not qualify)
- Psychotherapists in training or already licensed in procedures recognized under the psychotherapy guidelines
- Physicians with additional qualification in psychotherapy
- Teachers and educators with additional psychosocial counseling experience
- Social workers and social pedagogues with state recognition
- After individual review, other similar backgrounds with very extensive psychosocial counseling experience may also be considered
- Basic computer skills
- Written German language proficiency at C2 level
- Provision of an enhanced police clearance certificate is mandatory.
Benefits
- Volunteering with krisenchat is an opportunity to gain experience in an innovative digital counseling field.
- Due to the low-threshold nature of the service, you will be exposed to a wide range of topics and crises.
- This enables you to expand your knowledge in crisis intervention.
- You will work closely with a highly committed and diverse community and benefit from the variety of experiences and peer exchange.
- We also offer free supervision sessions in small groups and regular feedback meetings.
- Because the training and continuing education of our crisis counselors is important to us, in addition to a comprehensive e-learning program we offer participation in various workshops, expert consultation hours and lectures by external specialists on different topics.
- In addition, you will have opportunities to get to know your colleagues through numerous non-clinical, in-person and digital exchange formats.