Responsible for accurately recording guest tour presentation reservations in the system for the Hotel Marketing and In-House Teams.
First point of contact for the Marketing and In-House Team Members.
Assist Marketing Management in monitoring and advising tour flow and is the central hub of communication with all of the Marketing Departments, including but not limited to: Hotel Marketing, In-House Marketing, Gifting, and Hosts.

Computer literate with excellent typing skills, 10-key preferred
Proficient with Microsoft Office including Excel and Outlook
Experience answering phones with phenomenal customer service
Ability to multitask while remaining detail-oriented
Excellent job attendance
Flexible Work Schedule including evenings and weekends
Must reside in a state where HGV has approved Work from Home (AL, AZ, FL, GA, HI, ID, IN, KS, MI, MO, NV, NJ, NM, NY, NC, SC, TN, UT, VA, WN)

Marketing Support Coordinator

Key skills