Create compelling content across multiple formats; video, written, and visual, to showcase DIALOG’s innovative design and impact across internal and external channels
Produce and edit video content, including occasional filming
Plan, create, publish, and manage social media content (with a focus on LinkedIn and Instagram), including maintaining the content calendar and engaging with followers
Research, write, and edit high-quality blogs, web content, and long-form storytelling projects
Interview and prepare stakeholders for written and video content, including coaching for on-camera appearances
Develop visual templates and repeatable content formats
Ensure content accuracy, quality, and brand consistency through research, fact-checking, and collaboration with internal teams
Support communications and marketing campaigns and initiatives
Track and analyze content and social performance metrics, and prepare reports with actionable insights
Provide administrative and operational support to the communications team as needed

Bachelor’s degree in Marketing, Communications, Journalism, or a related field (or equivalent experience)
5+ years of experience in social media management and content creation
Strong writing, storytelling, and research skills, with the ability to generate compelling ideas across formats
Visual-first content creator with the ability to produce and edit high-quality video and social content (Adobe Suite experience preferred)
Deep understanding of social media platforms, algorithms, hashtags, and evolving digital trends
Experience using social media management and analytics tools (e.g., Sprout Social, Google Analytics) to inform performance and optimization
Creative, curious, and adaptable, with a strong engagement in digital content and marketing best practices
Highly organized self-starter who thrives in a fast-paced, collaborative environment
Strong collaborator and relationship builder, able to manage expectations and provide constructive feedback
Design-minded with an appreciation for the built environment and how it is shaped.

Parental leave top-up programs for all parents upon the birth or adoption of a child
RRSP matching
Competitive medical and dental benefits coverage upon the first day of employment
Discounted memberships
Encouraged work/life balance with gifted time off during the holiday season and Vacation Buy-Up program
Reimbursement for professional memberships and dues

Content and Social Media Specialist

Key skills