Electronic Health Record Analyst

Role Overview

• Responsible for the performance of tasks related to EHR system implementation, adoption, enhancement, and support.
• Develops a strong understanding of assigned application(s).
• Meets with relevant personnel to gather information and observe workflows.
• Understands the current and proposed standard workflows.
• Identifies opportunities to streamline the workflow to gain efficiencies.
• Produces documentation including current and future state workflows, pros/cons, gap analysis, needs assessments, design specifications, build documentation, test plans, project plans, status reports and transitionary documentation.
• Performs application testing including scenario-based and parallel testing.
• Learns to apply critical thinking to problem solving and strives to understand the root cause of the issue.
• Communicates effectively with peers, informaticians, stakeholders, project teams, and leadership.
• Provides regular updates regarding work status via standard documentation tools and/or huddles, meetings, etc.
• Learns and begins to apply appropriate issue escalation.
• Completes system build and documentation in accordance with department guidelines and in adherence to change management policy.
• Actively participates in meetings by being an engaged listener and offering both feedback and input.
• Prepares training material and conducts training classes in either virtual or in-person settings.
• Adheres to best practices regarding information security.
• Participates in team on-call rotation to provide 24x7x365 support to assigned areas.
• Provides remote and/or on-site support as needed to end-users.
• Supports system upgrades, patches, and monitoring.
• Assists in the preparation of department guidelines, standards, procedures, and policies.
• Participates in vendor review and selection processes.
• Participates in testing the integration and technical requirements of peripherals and devices that interface with or integrate with assigned applications.

Requirements

• High School Diploma or Equivalent (GED)
• (Required)
• Minimum of 2 years-Relevant experience* (Required)

Benefits

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Robust PTO plan in addition to six paid holidays and 32 hours of personal time per year
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance