Senior Director, Decision Science, BI Product Portfolio Analytics

Role Overview

• Direct and coach the team in determining and using appropriate techniques that may include diagnostic analysis, active monitoring and/or multivariate modeling methods that can be used to influence strategic business decisions by balancing constraints and opportunities.
• Be a mentor or resource for less experienced analytic talent, onboard new employees and interns, and provide support for recruiting and talent assessment efforts.
• Promote exploration and implementation of new data and analytic tools, techniques and industry best practices to apply to business problems – including evaluating where AI-assisted workflows improve speed and quality without sacrificing analytical rigor.
• Interpret and synthesize findings across multiple analyses and influence optimal business action by balancing business constraints, analytical findings, and business impact.
• Build organizational partnerships across lines and functional teams to define and inform key strategic decisions.
• Ensure sound data strategy, quality, and coding best practices across Python, R, and SQL workflows.
• Leverage Claude Code for peer-quality code review, refactoring recommendations, and automated documentation generation.
• Bring recommendations and suggestions for improvements to supporting areas.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree in a STEM related field, or a Business School Master’s Degree with a concentration in a technical or analytical field.
• Eight years of related data and analytic experience including team leadership.
• Demonstrated ability to build and maintain production-quality analytics codebases — beyond notebooks and ad hoc scripts, but structured, version-controlled, well-documented Python applications that serve ongoing business needs.
• Experience working on large-scale multidimensional data in cloud-enabled environments, with working knowledge of version control (Git), Business Intelligence solutions, and data governance practices such as Unity Catalog or equivalent.
• Comfort adopting GenAI tools (e.g., Claude.ai, Claude Code, or similar) to accelerate analytics workflows — with the analytics and engineering judgment to validate AI-generated outputs and know when to override them.
• Experience using explanatory, diagnostic, and inferential techniques such as experimental design, hypothesis testing, clustering analysis, time series and other statistical modeling algorithms with the ability to decide the appropriate methodology for the purpose.
• Experience working on large-scale multidimensional data using advanced knowledge of open-source cloud-enabled analytical programming languages.
• Advanced project management skills with the ability to manage multiple priorities simultaneously and follow through to ensure timely completion.
• Strategic thinker with the ability to use sound judgement to resolve issues as they arise.
• Excellent communication skills with the ability to interact and translate analyses and methodology and influence at all levels of the organization.
• Proactively build and own professional business relationships across the Enterprise.

Tech Stack

• Cloud
• Python
• SQL
• Unity

Benefits

• Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.