Build and maintain strong, collaborative relationships with up to 30 franchisees, ensuring open communication and trust.
Conduct comprehensive needs assessments to identify challenges, opportunities, and goals for each franchisee.
Develop tailored action plans for individual franchisees, helping them optimize performance and achieve specific business goals.
Mentor franchisees in the implementation of standardized methods, best practices, and key performance indicators (KPIs) to drive their success.
Provide continuous coaching in areas such as leadership, sales, operational management, and customer service to help franchisees grow their businesses.
Lead weekly, bi-weekly, and monthly coaching calls to review KPIs, celebrate successes, and identify areas for improvement.
Collaborate with franchisees to develop and implement strategic business plans that focus on both short-term and long-term growth.
Evaluate and enhance franchise operations to ensure efficiency, productivity, and compliance with Archadeck’s brand standards.
Perform in-depth financial analysis (P&L, sales reports, benchmarking) to assess franchisee performance.

5+ years of experience in franchise support, business consulting, small business ownership, or a related field.
Strong understanding of franchise operations, key business metrics, and best practices in a multi-location business.
Proven ability to mentor and coach franchisees, helping them achieve success while maintaining a strong focus on the brand’s values and operational standards.
Exceptional interpersonal skills with the ability to build rapport with franchisees, leadership teams, and cross-functional colleagues.
Excellent problem-solving abilities and a strategic mindset, with experience in developing and executing business plans.
Ability to manage multiple tasks and prioritize effectively in a fast-paced, evolving environment.
Exceptional written and verbal communication skills, with the ability to deliver clear and constructive feedback.
Experience working with franchisees in the home services or related industries is a plus.
Proven track record of achieving and exceeding performance goals and KPIs.
Tech-savvy, with experience using CRM tools, reporting systems, and performance tracking software to monitor franchisee performance and drive results.

Franchise Business Consultant

Key skills