Senior Business Analyst

Role Overview

• leading requirements gathering activities and translating business needs into clear technical specifications aligned to project objectives
• mapping processes, reviewing controls and identifying opportunities for improvement or change
• collaborating with operational, project and IT teams to analyse problems, design fit‑for‑purpose solutions and guide documentation development
• facilitating workshops, working groups and stakeholder sessions to align requirements, validate approaches and support decision‑making
• managing stakeholder relationships across departments, suppliers and clients to ensure clarity, progress and high‑quality deliverables
• contributing to project artefacts, resource plans and supporting or coaching Business Analysts and Junior BAs where required

Requirements

• strong experience as a Business Analyst within public services, including direct involvement in government contracts or government‑funded programmes
• proven ability to deliver successful projects, with a track record in requirements gathering, analysis and process improvement
• excellent communication and interpersonal skills, with the confidence to work with senior stakeholders and cross‑functional teams
• solid understanding of business process modelling, including experience with techniques such as BPMN
• the ability to manage multiple projects independently, with strong organisational and time‑management skills
• proficiency in tools such as Process Modelling software, Visio, Microsoft Excel, PowerPoint and Word
• Current Security Clearance

Benefits

• the chance to shape meaningful work across public services, contributing to improvements that directly impact communities
• collaboration with experienced colleagues across BA, PMO, Operations, Technology and wider CPS teams
• a role where your expertise is recognised, with the autonomy to influence decisions and recommend the right solutions