Consulting Manager – Customer Solutions, Material Handling

Role Overview

• Manage and support core consulting team.
• Provide insight and training into core consulting capabilities.
• Yearly reviews and direct feedback to employees.
• Identify Development opportunities for staff and how to address them.
• Conduct on-site operational assessments of distribution centers and manufacturing facilities.
• Analyze throughput, pick rates, labor productivity, storage density, and material flow.
• Develop future-state automation roadmaps aligned to customer growth plans.
• Build ROI models, payback analysis, and total cost of ownership comparisons.
• Quantify labor savings, capacity gains, safety improvements, and accuracy benefits.
• Support RFP responses and solution design validation with engineering teams.
• Partner with Sales to influence strategic pursuits and increase win rates.
• Establish KPI baselines and validate post-installation ROI performance.

Requirements

• Bachelor’s degree in industrial engineering, Supply Chain, Operations, or related field required.
• MBA preferred.
• 7–12 years of experience in material handling, warehouse operations, or automation consulting.
• Previous experience managing a team of consultants.
• Direct exposure to conveyors, ASRS, robotics, sortation, or WMS/WCS environments.
• Strong financial modeling and data analysis skills.
• Executive-level presentation and consultative selling capability. Key Performance Indicators (KPIs)
• Consulting-to-order conversion rate
• Strategic project win rate
• Revenue influenced through consulting engagements
• Customer ROI validation accuracy
• Customer satisfaction and repeat business growth

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Care Concierge Service
• 401(k) Retirement Plan (Pre-tax & Roth)
• Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability
• Voluntary Life & AD&D Insurance
• Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
• Pet Insurance
• Milk Stork Program
• Wellness Program with gift card redemption and wellness challenges
• Paid Time Off (Vacation, Sick & 10 Holidays)
• Training & Development****KPI Solutions provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.