IT Systems Engineer II

Role Overview

• Hands-on engagement designing, implementing, and supporting our global infrastructure including server, virtualization, storage, hardware, automation, and monitoring.
• Manage, administer the organization's server infrastructure, including installation, configuration, and maintenance of servers, operating systems, and related software.
• Implement monitoring tools and services to oversee system performance, identify issues, and implement necessary measures to optimize system performance and reliability.
• Oversee user accounts, permissions, and access rights, ensuring proper security controls and adherence to organizational policies.
• Conduct regular system backups, disaster recovery planning, and testing to ensure business continuity.
• Provide advanced technical support and troubleshooting for network and system-related issues escalated from the help desk or junior team members.
• Investigate and resolve complex network and system problems, collaborating with cross-functional teams and vendors as needed.
• Stay up to date with emerging technologies and industry best practices, applying them to enhance network and system performance.
• Maintain accurate documentation of network and system configurations, procedures, and troubleshooting steps to ensure knowledge transfer and maintain system integrity.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
• Monitor system performance, troubleshoot issues, and implement necessary changes to ensure optimal performance and availability.
• Ability to respond to and resolve after-hours events or crises.

Requirements

• Bachelor’s Degree minimum required
• 5+ years’ experience in relevant IT Service areas minimum required
• 3+ years’ experience supporting critical systems infrastructure minimum required
• 3+ years’ experience selecting, configuring, and managing Nutanix Hyper-converged infrastructure minimum required
• Due to Contractual requirements, must be a U.S. Person defined as, U.S. citizen permanent resident or green card holder, workers granted asylum or refugee status.
• Due to national security requirements imposed by the U.S. Government, candidates for this position must not be a People's Republic of China national or Russian national unless the candidate is also a U.S. citizen.

Benefits

• A competitive salary and innovative, game-changing work
• Flexible work schedule
• Employer subsidized health, dental, and vision insurance
• 401(k) match for student loan repayment benefit
• Equity, 401k retirement savings plan + 12 Paid holidays and generous vacation + sick time
• Paid parental leave
• Employee discounts