Develops and implements strategic design initiatives and learning experiences that advance business goals while enhancing learning effectiveness and efficiencies
Ensures alignment with L&D objectives, business strategy, and our USAA mission
Collaborates with cross-functional teams while acting as liaison between the Design team and stakeholders to ensure timely delivery and adherence to project goals
Completes peer to peer reviews to ensure consistency, quality, and appropriate use of course content guidelines
Develops tools and processes to measure effectiveness of curriculum solutions and learner performance to ensure solutions meet employee skill development requirements
Develops and maintains strong relationships with third-party vendor acting as the main point of contact for content management and enhancement related matters
Synthesizes analyses, identifies root cause(s), and provides recommendations that influence business solutions
Serves as a mentor and coach to peers and team members for assigned area of responsibility
Sets routines with software/service vendors to optimize third party tools for design
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
6 years progressive work experience in complex instructional design projects to include advanced knowledge and application of instructional design methodologies and multi-media development tools
Advanced skills in instructional design methodologies with the ability to successfully translate these methodologies to the team
Demonstrated strong organizational skills, project management skills, multi-tasking, and project flexibility
Ability to use communication and collaboration skills and instructional design technologies effectively to navigate the training environment
Advanced knowledge and experience with instructional authoring tools (i.e., Articulate Storyline 360) and other learning technologies

Senior Instructional Designer

Key skills