Principal Product Designer

Role Overview

• Define, champion, and evolve a multi-year design vision and strategy for the Atria experience, in alignment with company goals and product roadmap.
• Serve as the principal design voice in strategic conversations, influencing at all levels of the organization.
• Advocate for a member-first approach, ensuring high craft, empathy, and precise attention to detail in all design decisions.
• Lead design for high-impact initiatives, from concept to launch, across multiple platforms and touchpoints.
• Design quality significantly exceeds that typically found in healthcare and matches the high-touch, luxury physical experience provided at the Atria Institute.
• Evolve Atria's design system into a world-class language, ensuring scalability and brand consistency across all member-facing products
• Integrate service design thinking to connect digital and physical member experiences.
• Drive the use of qualitative and quantitative insights to inform design decisions.
• Identify emerging trends and technologies in design, health tech, and consumer experiences, applying them to push Atria’s work forward.
• Conduct UX research to validate and iterate on concepts, ensuring measurable impact on member satisfaction and engagement.
• Partner closely with peers in product, design, data, and engineering to align design direction with broader strategic goals.
• Influence and drive alignment across multidisciplinary stakeholders
• Establish and track design KPIs tied to member engagement, retention, and satisfaction in collaboration with product partners
• Continuously refine the design process to improve speed, quality, and collaboration.

Requirements

• 10+ years of design experience, including significant ownership of strategy for complex, consumer-facing digital experiences. Bonus: experience in health tech, wellness, or other high-engagement industries (e.g., ideally experience at companies like Whoop, Oura, Fitbit, Apple Health, Peloton Digital, etc.)
• Proven track record of delivering design work that drives both business outcomes and user delight.
• Mastery of user experience, visual design, and interaction design principles, with an exceptional design portfolio.
• Experience setting multi-year design vision and scaling design systems across multiple product areas.
• Deep empathy for users and an ability to translate their needs into elegant, highly personalized solutions.
• Expertise with industry-standard design and prototyping tools (e.g., Figma, Adobe Creative Suite).
• Exceptional communication and storytelling skills, with the ability to influence executives and cross-functional partners

Benefits

• Excellent health and wellness benefits, 100% paid by Atria effective date of hire
• Flexible Time Off
• 401k contributions and 4% match starting after 6 months
• Opportunity to participate in continuing medical education programs for maintenance of Continued Medical Education and CEUs for professional licensure
• Fitness Perks including Wellhub +
• Time to give back and make an impact in underserved communities