Key skills
BlockchainCommunication
About this role
Role Overview
- Monitor Discord and Telegram channels daily and respond to questions in a timely manner
- Triage and escalate urgent issues, complex cases to senior staff
- Assist with community events, AMAs, and announcements
Requirements
- Active daily presence on Discord and Telegram
- Strong written communication skills in English
- Ability to handle conflict professionally and de-escalate situations
- Experience with community management or customer support (preferred)
- Knowledge of perpetual futures and RWA markets (Commodities, FX) (preferred)
- Availability across multiple time zones (preferred)
Benefits
- Competitive compensation package
- Opportunity to work with cutting-edge blockchain technology
- Collaborative environment with highly skilled team members
- Flexible work arrangements