Senior Consultant – Appian Connected Claims

Role Overview

• Design end-to-end Appian Connected Claims solutions aligned to client business and technical requirements
• Define integration patterns with core systems (policy admin, billing, document management, third-party data providers)
• Lead architectural reviews and ensure scalability, security, and compliance standards are met
• Develop and own solution design documents, data flow diagrams, and technical specifications
• Serve as the primary day-to-day point of contact for client stakeholders, including claims leadership and IT teams
• Facilitate workshops, sprint reviews, and executive status meetings
• Manage project scope, risks, and dependencies in partnership with the project manager
• Build long-term trusted advisor relationships that generate follow-on opportunities
• Configure and extend Appian Connected Claims including FNOL, triage, adjudication, and settlement workflows
• Develop and review Appian process models, interfaces, records, and integrations
• Guide and mentor junior developers on Appian best practices and coding standards
• Support UAT, performance testing, and production deployment activities
• Elicit, document, and validate business and functional requirements across claims domains
• Map current-state claims processes and design future-state workflows with measurable KPIs
• Translate complex claims operations terminology into actionable platform configurations
• Identify and articulate process improvement opportunities enabled by automation and AI

Requirements

• 5+ years of consulting or implementation experience, with at least 3 years on the Appian platform
• Hands-on experience with Appian Connected Claims or equivalent Appian insurance/claims solutions
• Appian Senior Developer certification (or equivalent demonstrated proficiency)
• Strong understanding of P&C or health insurance claims lifecycle — FNOL, investigation, adjudication, subrogation, and settlement
• Proven ability to lead client-facing engagements independently from requirements through deployment
• Experience integrating Appian with external systems via REST/SOAP APIs, Kafka, or ESB middleware
• Excellent communication skills with ability to present to both technical teams and executive stakeholders Preferred qualifications
• Experience with Appian AI/ML capabilities including intelligent document processing or predictive analytics in claims
• Familiarity with ACORD standards and claims data models
• Prior involvement in digital claims transformation or STP (straight-through processing) initiatives
• Knowledge of regulatory compliance considerations in claims handling (state DOI requirements, fraud detection mandates)
• Experience in an Agile/SAFe delivery environment

Tech Stack

• Kafka
• SOAP

Benefits

Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.

Some of our competitive benefits include

• Generous Paid Time Off (PTO) and all Federal Holidays off
• Comprehensive Health and Dental Insurance Coverage
• Retirement Savings Plan
• Pre-Tax Benefit Programs
• Wellness and Work-Life Support
• Professional Development
• Performance and Referral Bonuses
• Life and Disability Insurance