Manager, Lead Executive Assistant

Role Overview

• Provide proactive, high‑level executive support including complex calendar management, inbox triage, scheduling prioritisation, and travel coordination
• Anticipate needs and strategically manage competing priorities to protect executive focus and enhance productivity
• Prepare, coordinate, and review briefing documents, presentations, and meeting materials
• Act as a trusted liaison between the executive and internal/external stakeholders, ensuring clear communication and follow‑through
• Drive preparation and logistics for leadership meetings, off‑sites, and strategic planning sessions
• Manage sensitive information with utmost confidentiality and professionalism
• Streamline and optimise administrative processes to enhance efficiency across the executive office
• Support budget tracking, procurement, and expense management
• Lead special projects and operational initiatives on behalf of the executive; coordinate cross‑functional efforts where required
• Support executive’s rhythm of business, ensuring deadlines, key deliverables, and governance processes are consistently met
• Provide day‑to‑day management, coaching, and professional development for a small team of administrative professionals
• Set clear expectations, establish best practices, and model high standards of performance
• Oversee workload allocation across the team to ensure balanced capacity and optimal service delivery
• Conduct performance conversations and partner with People teams on talent development and career growth
• Build trusted relationships with internal leaders at all levels, cross-functional partners, and external stakeholders to support executive priorities
• Serve as a knowledgeable point of contact for information flow into and out of the executive office

Requirements

• Extensive experience as an Executive Assistant or Senior Administrator supporting C‑suite or senior executives
• Demonstrated ability to triage and sequence competing demands across multiple stakeholders and time zones
• Strong relationship building, capable of persuading and aligning senior stakeholders without formal authority
• Effective written and verbal communication, adept at crafting briefs, decks, and executive narratives
• Navigates ambiguity, anticipates issues and makes impactful decisions, managing priorities without direct supervision
• Experience managing or coaching administrative professionals, sets expectations, gives feedback and develops capability
• Advanced proficiency with Microsoft 365 (Outlook, Teams, PowerPoint, Excel, SharePoint)
• Solid organisation, coordination, and project execution skills
• Experience in matrixed or global organisations

Benefits

• Skills development
• Relationship building
• Client success
• A culture where all team members can grow, feel heard, valued, and empowered