Lead the strategic design of the Thought Industries instance, ensuring the site structure aligns with long-term business goals and user experience best practices.
Build and manage multi-tenant environments for large clients and our partner network, ensuring seamless user experience, content access, and reporting for each.
Oversee the ingestion and organization of learning assets, including SCORM files exported from Articulate Rise, video content, and interactive assessments.
Design and maintain complex user flows, registration groups, and permission levels to ensure data security and a frictionless learner journey.
Manage and troubleshoot the flow of data between the LMS and our broader tech stack, including HubSpot (CRM), Zapier, Jotform, and Stripe.
Implement and manage digital badging workflows through Credly to enhance learner value and recognition.
Design custom reports and executive dashboards within Thought Industries to track KPIs, learner progress, and revenue impact.
Serve as the Tier 3 technical lead for all platform issues, resolving complex bugs, API discrepancies, or display errors.
Additional duties as assigned.

Bachelor’s Degree in IT, Learning Technologies, Systems Administration or similar concentration or equivalent practical experience required.
Certified Thought Industries Administrator with a minimum of 5 years of hands-on experience specifically designing and managing environments within the Thought Industries platform preferred.
Certified client-facing LMS Administrator with a minimum of 3-5 years of experience designing and managing learning environments required
Proven experience with SCORM/xAPI standards and integrating LMS platforms with third-party tools via Zapier or native connectors.
Preferred experience working within a Training Services or Customer Education business model (e.g. selling training as a product).
3-5 years E-learning and Instructional Design background with various authoring tools preferred (Articulate, Rise, etc)
Kotter does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S. without the need for sponsorship, now or anytime in the future.

Kotter is committed to providing equal employment opportunities and reasonable accommodations to qualified individuals with disabilities in all aspects of employment.
Infrequent travel (up to 10%) for on-site attendance of internal workshops, and events, which may involve extended periods of sitting, standing, or presenting.

Part-Time LMS Platform Architect

Key skills