Senior Program Manager

Role Overview

• Perform as the primary Team Cayuse POC for IT services programs, overseeing Team Cayuse IT applications development and operations personnel
• Provide Diplomatic Security with a trusted advisor who focuses on understanding mission objectives, and helps to develop strategy, implementation plans, and approaches to deliver on that mission
• Growth of contracts (add scope, new contracts, or new task orders)
• Consult senior-level stakeholders across the entire organization to identify mission and technology needs to optimize the use of information technology
• Ensure smooth delivery and operation of IT services by monitoring delivery performance
• Provide direction, guidance, and training to IT staff
• Work with the Team Cayuse PMO to analyze new and complex project-related problems and create innovative solutions that include providing support to the program
• Ensure appropriate levels of communication are established and maintained throughout the project lifecycle
• Supervisor of Team Cayuse to create an atmosphere of trust, seeking diverse views to encourage improvements and innovation and coaching staff, including providing timely, meaningful written and verbal feedback
• Collaborate and coordinate with Project Managers, SME’s, Technical Architects, Solution Architect, Developers, and Operations teams to interpret client requirements and craft solutions that satisfy those requirements
• Proposal development and leadership for Diplomatic Security IT opportunities
• Other duties as assigned.

Requirements

• Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field
• 7+ years in a federal government information technology environment functioning in a program/project management, business operations, SME, or project control role. Preference for Department of State experience
• 12+ years of experience working in IT related endeavors, including systems integration projects, application support and operations programs, supervising technology teams, and overseeing large information technology projects
• Preferred experience in a SBA Tribal 8(a) business, HUBZone, and other social-economic contract environments
• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
• Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
• Strong knowledge of project management principles
• Solid understanding of Project Management functions in an IT or Business Process setting
• Solid knowledge of Agile Software Development and related methods, tools, and techniques
• Solid understanding of government contract types, certification requirements, and related contract terms and conditions
• Must be proficient in Microsoft Office Suite, SharePoint and OneNote, etc.
• Working knowledge of basic Federal Contracting is highly desired
• Strong interpersonal skills and ability to effectively communicate with teams across the entire organization
• Excellent leadership and decision-making skills
• Time management habits, ability to multi-task, ability to sustain focus on long-term tasks

Benefits

• Eligible Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off