Organizational Change Manager

Role Overview

• Lead and execute organizational change management strategies for large, complex initiatives
• Assess and drive stakeholder readiness to support successful adoption of enterprise systems and processes
• Develop and implement comprehensive change management plans, including:
• Communication strategies
• Sponsor roadmaps
• Training and coaching plans
• Stakeholder analysis and resistance management plans
• Evaluate change impacts and organizational readiness to minimize risk
• Conduct readiness assessments, surveys, and focus groups to identify adoption barriers and mitigation strategies
• Provide executive-level coaching to sponsors and leadership teams
• Facilitate discussions to identify bottlenecks and drive solutions that improve adoption
• Develop and deliver training, communications, and engagement materials (e.g., newsletters, surveys, updates)
• Monitor and measure adoption, utilization, and proficiency using dashboards and reporting tools
• Analyze data to provide actionable insights and recommend improvements based on best practices
• Identify and address resistance and performance gaps through targeted interventions
• Conduct post-implementation reviews and capture lessons learned to improve future initiatives
• Support change stabilization efforts to ensure long-term success and sustainability
• Facilitate project meetings and manage OCM-related tasks and deliverables

Requirements

• Bachelor’s degree in Business Administration, Communications, Organizational Change Management, or related field (or equivalent experience)
• Minimum of 5 years of experience delivering organizational change management initiatives
• Proven ability to lead large-scale, complex change initiatives with measurable results
• Strong analytical and critical thinking skills with the ability to translate insights into action
• Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences
• Strong facilitation skills, including leading meetings, workshops, and focus groups
• Ability to work independently and manage priorities within defined timelines
• Proactive, self-starter mindset with a collaborative and results-driven approach
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, etc.)
• Experience using data, dashboards, and reporting tools to track adoption and performance.

Benefits

• Competitive salary with annual performance bonus, and annual merit increases.
• Comprehensive health benefits fully funded by the company for employees.
• 401(k) retirement plan with company match.
• Paid time off plus holidays.
• Professional development opportunities.
• A collaborative and inclusive work culture.