Serve as the compliance lead for a designated portfolio of loans from key GSE and/or HUD lenders.
Conduct timely and accurate insurance reviews using our automated compliance platform.
Maintain up-to-date insurance records, flag and resolve exceptions, and ensure clean data in real time.
Utilize our compliance platform to manage document tracking, risk triage, exception workflows, and client reporting.
Ensure that the platform reflects current portfolio and insurance statuses through disciplined data management.
Identify system improvements or edge cases and partner with Product & Engineering to enhance automation logic and UI/UX.
Act as the front-line compliance contact for 1-2 strategic client accounts.
Provide thoughtful guidance on insurance acceptability, investor requirements, and exception resolution.
Deliver risk summaries, reporting, and strategic recommendations backed by system data and policy interpretation.
Apply Fannie Mae, Freddie Mac and HUD servicing insurance guidelines to real-time compliance decisions.
Stay informed on investor updates and communicate relevant impacts to clients and internal teams.
Document decisions and actions clearly within the system and client-facing logs.

5+ years of experience in insurance compliance, mortgage servicing, or risk functions.
In-depth knowledge of GSE and/or HUD servicing insurance requirements (Multi-Family, Healthcare, Construction).
Strong organizational skills with a track record of managing collateral
or loan-level compliance accurately and efficiently.
Comfort working inside SaaS tools or platforms
updating records, generating reports, and working through automated workflows.
A mindset that embraces process, quality, and continuous improvement.
Experience working with or implementing insurtech or fintech systems (preferred).
Understanding of lender-placed insurance workflows and collateral risk management (preferred).
Familiarity with multifamily or CRE portfolios (preferred).

Manager, Insurance Compliance

Key skills