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Support Specialist at TAKTIQ | JobVerse
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Support Specialist
TAKTIQ
Remote
Website
LinkedIn
Support Specialist
Germany
Full Time
2 hours ago
No H1B
Apply Now
Key skills
Communication
Remote Work
About this role
Role Overview
Be the central link between customers and our team!
Receive, handle, document, and forward support requests
Maintain ongoing communication with our customers
Collect and report insights gained for customer support
Continuously optimize service processes
Requirements
Excellent German and English skills
Strong IT affinity – new software interests you and doesn't intimidate you
Analytical thinking and a solution-oriented approach
Confident manner and strong communication skills – essential for customer contact
Positive attitude and resilience
Benefits
A family-like team where your contribution truly makes a difference
Air-conditioned office with height-adjustable desks
Partial or 100% remote work possible
Free fruit and drinks, and a subsidized canteen
Personal professional development budget at your disposal
Company-sponsored pension plan and an additional asset-building allowance
Excellent working atmosphere with a foosball table and joint events such as Release Day BBQs, breakfasts, and more
Special: Annual multi-day road trip with the entire team
Apply Now
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