Maintain and manage the infrastructure and tools required to support HFSL (Hastings Financial Services Limited) systems and maintain KPI’s
Ensure system certificates and credentials are maintained and automate where possible
Build, enhance and maintain monitoring & alerts and automation across HFSL systems
Assist with the design and build of system integrations and API’s, coordinating integration activities where assigned
User access management of in-scope HFSL systems
Undertake new technology reviews and investigations to support business and IT & Change initiatives
Work closely with the IT & Change team and business to understand and coordinate any assigned releases or upgrades
Undertake Credit Risk and Pricing deployments to support the business
Ensure that the quality gateways to deliver changes are followed
Support the business in testing changes when required , including BVT’s and warranty periods
Support and work closely with HISL IT on any relevant BCP, security, architecture/ infrastructure or compliance activities
Record/Identify Incidents and communicate any impact to suppliers/internal team
Manage and Co-ordinate Incidents with Suppliers and Internal Teams
Ensure the incidents are priortised based on their impact and communicate progress internally .
Requirements
Understanding Loans business and its system such as Onboarding, Loans Management and Collections
Understanding of digital portals and how they function
Understanding of AWS Cloud and Snowflake architecture
Automation Business and process analysis
Incident Management
Change Management
IT and Cloud Platform experience
Supplier and Stakeholder Management
Programming language
Python or Java or other similar languages
API integration
Tech Stack
AWS
Cloud
Java
Python
Benefits
Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail
Competitive bonus scheme
all colleagues are eligible for our annual 4Cs performance bonus
Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support
Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
25 days annual leave + bank holidays, with the option to buy or sell one of your weeks
Access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ....