District Manager

Role Overview

• Build a Culture of Working Back from the Customer
• Ensure exceptional customer experiences through the application of the Five Below service model that empowers crew to say yes to customers.
• Create and sustain a sales culture that achieves district business performance results.
• Lead execution of and follow up on all company merchandising and operational standards through close monitoring of merchandise flow and sell through.
• Challenge and equip store managers to creatively anticipate the needs of the customer and understand the why behind the what.
• Attract, lead and develop teams that are ambassadors of Five Below’s culture.
• Regularly visit stores to learn from and recognize leaders who are driving business performance and to coach and develop leaders who need support.
• Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
• Ensure people feel cared for and connected to each other and foster a culture that values inclusion and diversity.
• Execute a talent strategy that attracts quality candidates and retains the best talent to make Five Below an employer of choice.
• Foster career growth through individual goal and development planning and performance coaching.
• Partner with Store Managers and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.
• Inspire accountability by providing training, coaching, and consistent feedback to your team.
• Lead district to deliver sustained business performance and productivity.
• Clearly communicate Five Below’s vision for the crew that empowers them to meet or exceed company objectives.
• Leverage reports and metrics to make decisions that positively impact sales, customer experience, profitability, shrink, payroll, and staffing.
• Equip store managers with business acumen, including a focus on financial management issues, critical controls and adherence to company policy.
• Analyze daily, weekly, monthly business results and store visits to pursue ways to drive greater performance level of direct reports.
• Build strong relationships and work closely with corporate business partners (i.e., HR, visual operations, asset protection, etc.) to capitalize on business opportunities.
• Achieve results without compromising quality or integrity of work and adhere to company policies and local, state, and federal laws.

Requirements

• 5-7 years retail management experience
• Four-year degree, preferred.
• Excellent verbal and written communication skills
• Proven ability to lead, coach, and motivate others.
• Strong business acumen and problem-solving skills
• Conduct root cause analysis to diagnose and address complex business problems.
• Create business plans and contingency plans.
• Proficiency in computer use and standard office applications.

Benefits

• Explore our benefits site to discover all the perks and support we offer!
• From health coverage to financial and personal wellness, we've got you covered—check it out today!