Assistant Manager

Role Overview

• Supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment
• Thinks and acts like an owner; works collaboratively with key partners while fostering an environment of continual growth and development
• Drives a service culture through experiences that are engaging, efficient and personalized
• Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience
• Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer
• Actively participates as the floor service leader by driving engagement in each zone through elevated communication
• Guides the team to prioritize the customer experience and achieve store objectives
• Facilitates a thorough and thoughtful onboarding for new hires and fosters an environment of continual development
• Provides timely and specific employee feedback to create a culture of action and accountability
• Supports the store management team by participating in daily opening/closing office procedures and other operational tasks
• Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters’ visual and display standards
• Ensures omni channel orders are processed timely and accurately
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures

Requirements

• Passion for UO brand
• 2+ years store leadership experience
• Strong merchant skills and a history of delivering financial results
• Proven record of developing great talent
• Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
• Eagerness to learn and grow within the organization

Benefits

• medical
• dental
• vision
• PTO
• generous employee discounts
• retirement savings and much more!