You are responsible for the measurable product success of Robin Cook and ensure that product decisions lead to clear outcomes and improved KPIs across the customer journey
You translate strategic objectives (OKRs) into clear priorities and initiatives, ensuring focus, sensible scope-shaping, and consistent execution
You build and own the product development system, including clear rules for prioritization, decision-making, and the start and stop of initiatives
You ensure stable, calm, and predictable execution, with clearly defined goals, responsibilities, and measurable results
You lead and develop the product team and adjacent areas of responsibility, establish clear quality standards, and strengthen ownership and decision-making capability within the team
You work closely with the CEO, Onboarding, and Customer Success to ensure clear responsibilities across the entire customer journey

Several years of experience in a senior product or operations role with a technology focus
You have either founded a company yourself or been part of a startup from its early stages
You have led interdisciplinary teams (Data, Developers, Design) and bridged technology, product, and delivery
Proven responsibility for outcomes, KPIs, and delivery
Strong decisiveness, even when information is incomplete
You hold yourself to high standards regarding impact, clarity, and sound decision-making
Excellent understanding of complex customer journeys (SaaS / Platform / SMB)
You communicate clearly, reliably, and transparently in English and ideally also in German
You are willing to work on-site in Bremen and to embrace this opportunity with genuine commitment

Director of Product – Operations

Key skills