Solve complex customer and business problems through the skills of design
Engage with stakeholders to motivate for and define design work
Ensure design meets customer needs while solving business problems
Create high-quality designs that solve for one complex or several customer problems
Advocate and represent design thinking methodologies and practices
Lead the team in defining approach, scope, outputs, and milestones for specific discipline
Promote and drive collaboration with other teams tackling similar customer problems
Mentor designers within your discipline

Matric (Mandatory)
Degree or diploma in a Design discipline such as product, industrial, service, interaction, graphic, multimedia, communication, digital or visual design or an equivalent qualification such as Marketing management, commerce, Psychology, engineering, sociology and anthropology, copywriting, etc. (NQF level 7)
Minimum of 8 years of technical design experience or customer focused experience at scale
Track record of delivering complex, high quality design projects, with strong customer and business impact
Two years of experience conducting audience and usability research including benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry, and usability testing
Demonstrated experience in each of the usability and software engineering cycle phases (analysis, design, implementation, and deployment)
Ability to communicate ideas through drawing, digital tools, prototyping, model making, journeys etc.

Senior Product Designer

Key skills