Support the team in the role of a (Junior) IT Consultant by receiving, analyzing, and handling incident, service, and change requests in a Managed Services environment
Communicate with customers, colleagues and partners as part of day-to-day operations
Contribute to monitoring and optimizing our customers' environments
Maintain monitoring systems and handlers
Perform and document regular maintenance tasks in server environments according to instructions
Assist in planning and executing installations and deployments
Contribute to creating and maintaining technical operations documentation
Support customer IT projects in the areas of infrastructure and data management

Basic understanding of operating IT systems and server environments, as well as knowledge of on-premises and hybrid IT infrastructures
Completed technical training (e.g., IT specialist) or degree, or comparable initial professional experience in the server/infrastructure area
Interest in monitoring, maintaining and stabilizing IT systems
Basic knowledge of working with databases (e.g., SQL-based)
Interest in business intelligence, reporting, or data-warehouse topics
Basic technical understanding of scripting or automation concepts
Awareness of operational and security requirements
You work in a service-oriented, careful and independent manner, are a team player, and are open to new topics, technologies and change
Very good German (C-level) and good English skills

Learning & Development: Your onboarding is provided via our pmOne Academy with an individual learning path and support from an L&D coach – complemented by a wide range of further training opportunities
Hybrid Work: Enjoy a generous work-from-home policy that can be combined with modern, centrally located offices on-site
Workation: You have the option to work remotely from other European countries for several weeks per year – also combinable with vacation
We support your health with offerings for your physical and mental well-being, e.g. free access to psychological counseling/coaching and generous subsidies for sporting activities
Come as you are: We promote a respectful company culture with flat hierarchies and practiced diversity
Family first: We find solutions for any personal needs and, by arrangement, you can take compensatory time off or unpaid special leave
We offer fair and transparent compensation in accordance with the IT collective agreement (depending on qualifications, we pay above the agreement). And when we're not working, we enjoy company events, time in the coffee kitchen and joint activities

Data Infrastructure Engineer – Managed Services

Key skills