Collaborate with internal stakeholders across Sales, Technology, Operations, Finance, and key customers to drive product innovation and roadmap decisions
Execute on delivery of product initiatives by fostering close coordination with Engineering and QA teams, leveraging AI tools to streamline backlog refinement, user story generation, and prioritization
Identify market opportunities and maintain a rolling four-quarter product roadmap, reviewed and published quarterly, using AI-powered competitive intelligence and market analysis
Actively engage with cross-functional teams to execute on integrated roadmap capabilities and Go-to-Market (GTM) efforts
Close competitive product gaps and generate new ideas that grow market share, reduce costs and reduce operational friction
Improve the internal and external customer experience and drive product and channel penetration with existing clients
Maintain an expert level of product and market knowledge for the Business Payments vertical
Manage the Product backlog to rapidly deliver value to customers
Collaborate with Technology to prioritize ongoing technology and security maintenance activities
Continued expansion of our payments network and intelligently routing payments to meet or exceed REPAY, customer and vendor needs
Champion AI adoption within the product team and identify opportunities to embed AI tools into product workflows, document best practices, and help upskill peers
Requirements
5+ years of Product Management experience in business payments and financial technology with progressive responsibility
Demonstrated hands-on experience using AI tools within product management workflows including competitive research, requirements drafting, user story generation, PRD creation, POC construction and stakeholder communication
Ability to build requirements based on business stakeholder input and translate them into well-structured user stories for engineering teams
Deep technical understanding of the U.S. payments ecosystem (card, ACH, checks) and fundamental accounting principles
Deep experience with major payment networks (PaymodeX, RPPS, etc) and integrations with those networks
Experience with Agile software development methodology and direct engagement with technical engineering teams
Effective communication across all levels of the organization, with a spirit of building strong business and team relationships
Well-organized and thorough; able to structure, analyze, and answer technical and business questions while balancing multiple competing priorities
Highly adaptable with a bias toward action, collaboration, and continuous improvement including staying current on how AI is reshaping FinTech Product Management