Compliance Advisory Manager

Role Overview

• Being the first point of contact for compliance advice for our Retail and Business customer propositions.
• Providing clear and proactive compliance advice to the Borrowing squad, especially on CONC and Consumer Duty.
• Reviewing customer journeys and communications to help the business deliver good customer outcomes, and flagging any risks.
• Advising Marketing and Financial Promotion teams on financial promotion rules and guidance.
• Overseeing regulatory breaches and incidents in relation to Borrowing activity.
• Learning about the wider Borrowing products (Homeownership) with the aim to expand support to more areas in future.

Requirements

• You know the Consumer Duty and CONC rules inside out
• You've got hands-on experience advising on Borrowing products ideally from working at a bank, insurer, or fintech.
• You like to be where the action is and thrive in fast paced environments.
• You're a great communicator and problem-solver, good at weighing risks and finding balanced solutions.
• You can work independently and juggle changing priorities.
• You're good at building strong relationships with different teams.
• You're passionate about compliance and excited about the future of banking!

Benefits

• £1,000 learning budget each year to use on books, training courses and conferences.
• Flexible working hours
• Trust you to work enough hours to do your job well, and at times that suit you and your team.
• Remote working options within the UK
• Ad hoc meetings in London