Travel Consultant – After Hours Support

Role Overview

• Collaborate directly with coaches and operations staff from multiple universities on all multi-level needs
• Knowledge of Sabre or a similar Global Distribution System (GDS)
• Multi-task while managing calls and emails
• Work from home while staying engaged with customers and co-workers with limited distractions
• Booking group travel including group air, hotels, and buses
• Customer-service oriented by always putting the client's needs first
• Understand the unique processes of Anthony Travel that supports over 100 collegiate athletic departments
• Able to work various hours with some overtime when needed

Requirements

• Strong client-service orientation
• Excellent communication, interpersonal skills
• Excellent time management skills required – including the ability to set priorities and work in a fast-paced environment
• Able to work independently
• Team player, flexibility/ability to adapt in a dynamic environment
• Strong desire to learn and utilize the tools provided
• Positive attitude
• Self-starter
• Travel experience preferred
• 3+ years of GDS experience
• Knowledge of travel specific systems (e.g. GDS, Concur, etc.)

Benefits

• medical, dental, vision, life and disability insurance
• paid time off
• 401k plan