About this role

Provides a variety of technical operating and service advice to customers using Genie brand diesel, gas, electric, hand operated, and material lifting equipment manufactured by the company
Responsible for providing a proficient level of customer support and technical expertise to facilitate service advice, product support, and service training to internal and external customers
Identifies and resolves customer concerns with Terex AWP products
Assists customers with their service training needs and information
Assists engineering as requested with the improvement and development of AWP products
Assists all customers with the safe and proper operation
Assist with Terex Product Safety upon request

Must be located in South Texas
preferably the Houston area
High school diploma or equivalent
3+ years of related experience (field service, operations management, product support, shop floormen, OEM support, technical customer support, or similar)
Must have strong interpersonal and communication skills
Must have strong computer skills
Valid driving license with clean driving records
Knowledge of construction equipment

Product Support Specialist

Key skills