IT Network Engineer – LAN/WLAN

Role Overview

• Be responsible for the technical provisioning of all LAN and WLAN services, following standards and processes of the Service and I&O Provisioning, providing high skills and experience during the execution of such implementations. Role may expand to other world areas on assignment basis.
• Follow and enforce Emerson policies and rules regarding relevant IT management, security, standards and procedures, liaise with other teams when required.
• Be prepared to take on other duties within own area of expertise, as assigned.
• Implement Managed LAN Service at Emerson locations, according to LAN Service definitions and standards, following I&O Provisioning processes.
• Execute detailed site discovery of current situation, identify the gap to meet Managed LAN Service Standards
• Provide the new proposed LAN design, meeting Managed LAN service requirements and standards, also considering business impact, risk, budget.
• Configure and implement according to agreed LAN design, standardize according to service requirements, provide Day1 support, troubleshoot possible issues during project phase.
• Document as-built situation, hand-over to Operations team (Transition process)
• Implement Managed WLAN Service at Emerson locations, according to WLAN Service definitions and standards
• Configure and implement Cisco WLAN devices according to agreed design, standardize according to service requirements, provide Day1 support, troubleshoot possible issues during project phase.
• Document as-built situation, hand-over to Operations team
• Be an actor in driving for successful project outcomes
• Explain Managed LAN and WLAN Service and implementation processes to customers.
• Report to the Service Owner and relevant parties any need for deviation for review and validation. Escalate non-standard situations, be the driver to achieve an accepted solution.
• Involve and collaborate with other teams as the situation demands (e.g. LAN Segmentation, Security, WAN, Wireless, Server, Telephony. etc)
• Closely collaborate with the assigned Provisioning Manager/Coordinator, support the coordinator in task and workload planning activities.
• Work within dates and timelines agreed, manage agreed completion dates, escalate any deviation in the execution of own tasks.
• Organize and attend project meetings as required to progress and overcome roadblocks. Be instrumental in any Go-No/Go decision, ensuring Business continuity.
• Be available as a consultant/support to Network Operation teams for LAN and WLAN service-related topics.
• Collaborate with subcontractors in promoting the right best practices/standards to guarantee smooth implementation and efficient transition to the Network Operation team after switch-over.
• Collaborate with Managed LAN/WLAN Service Engineering Lead and any relevant IT organizations to improve the global Service. Be the trusted bridge between the I&O organization and the Managed LAN/WLAN Service Management team.
• Be the actor of the CSI process and report any need for improvement to optimize the Service Provisioning and its support (design, implementation process, test and release, tools, documentation…). Participate to the necessary documentation and procedures definition and maintenance.
• Validate Site LAN design documentation and implementations executed by peers for small/moderate projects of moderate complexity. Other validations on assignment basis (Validation and technical sign-off tasks).
• Resource capacity flexibility permitting, an experienced job holder may be assigned primarily (but non-exclusive) to larger/more complex projects.

Requirements

• Education to degree level or equivalent, but experience may be considered in lieu of formal education.
• Minimum 3 years’ experience in CISCO LAN and WLAN-related technical rollout projects in an international, preferably large enterprise environment.
• Hands-on experience configuring and troubleshooting Cisco DNAC, Cisco Prime Infrastructure, LAN and wireless devices such as switches, controllers, Access Points.
• Experience in administering and configuring layer 2 and layer 3 Cisco networks.
• Experience of using Cisco AAA TACACS solutions (e.g. ACS and/or ISE)
• Functional understanding of DNS, DHCP and related network services.
• Language knowledge: advanced level in business English (speaking / writing); any other languages are considered an advantage.

Tech Stack

• DNS
• Go

Benefits

• Competitive benefits plans
• Variety of medical insurance plans
• Employee Assistance Program
• Employee resource groups
• Recognition programs
• Flexible time off plans
• Vacation and holiday leave