Platform Management: Manage and optimize day-to-day operations on Zalando (zDirect) and Otto (Partner Connect), including inventory management, pricing strategies, and promotions.
Listing Excellence: Oversee product creation and listing optimization, ensuring all data is accurate, SEO-friendly, and aligned with the specific requirements of Zalando and Otto.
Account Health: Monitor and maintain account health and performance metrics, ensuring full compliance with platform policies and resolving any operational issues.
Content & Marketing: Create and manage high-quality brand content to enhance product visibility and improve customer engagement and conversion rates on both marketplaces.
Case Management: Handle communication and support cases with Zalando and Otto partner support to resolve technical or fulfillment issues efficiently.
Marketplace Trends: Maintain a strong understanding of the European e-commerce landscape, specifically focusing on Zalando’s and Otto’s algorithm changes, category trends, and best practices.
Logistics & Fulfillment: Oversee storage and fulfillment processes (Partner Program / Connected Retail), monitoring inbound shipments, restocking, and inventory performance.
Data Analysis: Analyze sales performance and Buy Box competition, implementing data-driven strategies to increase sales and market share.

Marketplace Expertise: Proven ability to navigate Zalando zDirect and/or Otto Partner Connect.
Analytical Skills: Ability to interpret marketplace metrics and make data-driven decisions to optimize listings and account health.
Meticulous Work Ethic: Ensures product data and attributes are managed with high attention to detail to reduce errors and optimize search results.
Communication: Communicates clearly and professionally with platform support teams and internal stakeholders.
Proactive Problem-Solving: Demonstrates quick thinking and a proactive approach, particularly when dealing with technical platform issues.
Adaptability: Ability to quickly adapt to new tools, API changes, and evolving e-commerce platform requirements.
Reliability: A strong work ethic and the ability to work comfortably both independently (remote) and within a team.

A competitive salary package: A monthly salary including overtime pay, because we value your commitment.
Exceptional benefits: From an attractive bonus system to flexible working hours, we take care of your well-being.
An inspiring work culture: Experience flat hierarchies, open communication, and regular team events that strengthen our family atmosphere.

E-Commerce Assistant

Key skills