Clinical Solution Designer

Role Overview

• Collaborate closely with Project Managers, technical managers, solution developers, and testers to design project deliverables of varying complexity.
• Ensure solutions align with product capabilities while meeting client needs, balancing protocol requirements and delivery team constraints.
• Lead customer workshops and proof-of-concept sessions, showcasing questionnaire designs and mapping user and study journeys that align with client protocol objectives and study requirements.
• Serve as a subject matter expert (SME) during pre
• and post-sales activities, reviewing study protocols to recommend optimal solutions and utilizing internal configuration tools to create prototypes for clients.
• Foster a passion for technology and innovation in clinical research, advocating for innovative user-centric trial designs tailored to client-specific needs.
• Effectively communicate complex technical requirements and design considerations to non-technical stakeholders, translating their requests into actionable language for technical teams.
• Plan and prioritize user stories, managing multiple project backlogs to ensure the efficient delivery of large, multifaceted eCOA studies.
• Address complex technical design challenges by developing innovative, thoughtful solutions.
• Gain deep expertise in tools, systems, core features, and design standards to deliver high-quality outcomes, specializing in efficient, repeatable story design processes.
• Set and champion design standards and best practices within Delivery Services, ensuring high-quality Jira hygiene and strict adherence to requirement and story best practices, particularly for questionnaire and study design.
• Stay engaged with the evolving Life Sciences technology landscape, developing industry expertise by attending and presenting at relevant conferences to enhance knowledge and visibility.

Requirements

• Bachelor’s Degree in Life Sciences, Clinical Research, or Information Technology
• Expert knowledge of clinical trial design and processes, with specialized expertise in ePRO/eCOA technologies
• In-depth understanding of eClinical systems used in the pharmaceutical trial industry, including IRT, RTSM, EDC, eCOA, and ePRO
• Proficiency in Agile and other software development methodologies, with hands-on experience applying them effectively
• Proven experience working within cross-functional, technical, and global teams
• Demonstrated success managing multiple projects in fast-paced, dynamic environments while prioritizing effectively to achieve delivery goals
• Proven leadership ability to inspire and motivate teams in rapidly changing business conditions, maintaining a positive and proactive outlook
• Strong analytical, technical, and problem-solving skills
• Exceptional interpersonal and communication skills, with the ability to build rapport and foster collaboration across diverse teams

Benefits

• Unlimited paid holiday allowance after probation
• Contributory Salary Sacrifice pension
• Private Health Insurance via Vitality
• Simplyhealth cashback scheme
• 5x salary Life Insurance
• Full pay for the first 13 weeks of SMP during maternity leave
• Perkbox subscription
• Salary Sacrifice Cycle scheme
• Remote working
• Home office allowance
• WFH expense contribution