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IT Automation Engineer – Hybrid at Smartsheet | JobVerse
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IT Automation Engineer – Hybrid
Smartsheet
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IT Automation Engineer – Hybrid
India
Full Time
1 hour ago
H1B Sponsor
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Key skills
ITSM
Jamf
Python
RPA
PowerShell
Active Directory
About this role
Role Overview
Identify repetitive Tier 1 tasks (e.g., password resets, ticket routing, patch triggers) and build solutions to fully automate them.
Develop and deploy Freshservice orchestrations integrated with core systems like AD, M365, and Jamf using APIs.
Write and maintain robust PowerShell/Python scripts for endpoint management and service maintenance tasks.
Track the success rates of deployed automations, document new workflows, and continuously optimize processes for efficiency.
Requirements
3+ years of IT or DevOps experience with a strong focus on scripting and system integration.
Strong grasp of ITSM processes and experience working with APIs for integration.
Proven automation portfolio using tools like Freshservice Workflow Automator, Power Automate, or RPA platforms.
Experience with tools like PowerShell, Python, Intune, and Active Directory.
Analytical mindset, strong problem-solving skills, and discipline in technical documentation.
Tech Stack
ITSM
Jamf
Python
RPA
Benefits
Equal Opportunity Employer
Inclusive environment
Comfortable interview experience
Apply Now
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