Utilize a deep understanding of the banking sector’s customer acquisition processes to provide examples related to Terafina’s product functionality
Elicits requirements from the client and converts them into user stories and product requirements
Works as a part of the project team and act as a bridge between the client and the Terafina technology team by elaborating the client requirements
Ability to translate and understand integration requirements underlying the business requirements
Liaises between the client and internal stakeholders to validate, analyze and document the requirements in the form of user stories
Participates and lead discovery activities with the customer to lay down the requirements
Participates in the functional design and solutioning
Works closely with the QA team to create test scenarios and review the test cases
Ability to learn the Agile methodology and related project tools
Participates in the sprint grooming sessions and sprint reviews both internally and with the customer
Open to travel to client site for requirements gathering and implementation activities like UAT

5 to 8 years of experience in the financial industry dealing with customer acquisitions and client interactions.
Having worked in a bank / credit union or a technology service provider
Business Banking experience is preferred but is not a prerequisite
User experience with banking systems, for example core systems and Loan origination system like FIS, Temenos, Fiserv, Jack Henry, Lending 360 etc.
Understand of the digital banking’s acquisition process is desirable
Experience in implementing digital solutions would be an advantage but is not a prerequisite
Familiar with Agile methodology would be an advantage but is not a prerequisite
Knowledge and experience of Salesforce would be an added advantage but is not a prerequisite
Experience in customer onboarding is preferred

Excellent communication skills – written and spoken – is required
Any certifications like Certified Business Analysis Profession etc. would be desirable but is not a prerequisite

Business Analyst

Key skills