About this role

Developing a fraud response program for debit card fraud.
Integrating that response program into established FRC processes for response, investigation, and escalation.
Conduct in-depth investigations of suspicious financial activity.
Gather and analyze evidence of fraudulent activity and other relevant information and data.
Create and maintain case files of fraudulent activity.
Collaborate with analytics, legal, compliance, and external regulatory and law enforcement agencies.
Communicate fraud-related findings and recommendations to stakeholders.
Assist in recovering losses due to fraud, including conducting collections and monitoring recovery processes.

Bachelor’s degree and 4+ years’ experience in the financial services industry.
2+ years of risk or fraud related experience with specific focuses on card and payments fraud.
Strong analytical skills to analyze data and identify patterns.
Problem solving skills to identify and resolve complex problems.
Ability to multi-task across a variety of responsibilities in a constantly evolving environment.
Ability to perform correlation and analysis from disparate internal systems to identify potentially fraudulent events.
Strong focus on execution and identifying, communicating, and removing impediments to progress.
Willingness to expand your expertise continually learning new skills.

Manager, Debit Card Fraud Response

Key skills