Key skills
ApacheBigQueryCloudGoogle Cloud PlatformBusiness IntelligenceGoogle Cloud
About this role
Role Overview
- Design, develop, and maintain complex IVR channel reports and dashboards using Google BigQuery and Data Studio
- Collaborate with cross-functional teams to integrate IVR channel data with other data sources and systems
- Optimize and improve the performance of IVR channel reports and dashboards
- Troubleshoot and resolve technical issues related to IVR channel data and reporting
Requirements
- 5+ years of experience in business intelligence engineering, with a focus on IVR channel and Google Cloud Platform
- Knowledge of Google BigQuery, Data Studio, and Google Cloud Platform
- Experience with data pipeline development using tools such as Cloud Data Fusion, Cloud Dataflow, or Apache Beam
- Familiarity with IVR channel technology and data structures
- Certification in Google Cloud Platform or equivalent
Tech Stack
- Apache
- BigQuery
- Cloud
- Google Cloud Platform
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance