Delivering high-quality, patient-centered care through remote modalities
Conduct telephonic and video-based patient triage to assess symptoms, medication tolerance, and clinical concerns
Perform structured side-effect assessments and escalate findings to appropriate clinical staff as needed
Complete nurse visits focused on medication administration education (including injectables) and lifestyle/behavioral assessments
Provide comprehensive patient education on medications, side-effect mitigation strategies, lifestyle interventions, and program requirements
Support pre-initiation workflows, including baseline assessments, laboratory coordination, and pharmacy/provider collaboration
Participate in ongoing patient monitoring, including safety labs, refill timing, and insurance or authorization requirements
Respond to patient communications via phone, secure messaging, and other approved channels within established service-level timeframes
Coordinate care and communicate patient updates with clinical, administrative, pharmacies, payers, and external providers
Document all clinical encounters, assessments, and communications accurately and timely within the EMR, ensuring compliance with protocols
Participate in team meetings, case discussions, quality improvement initiatives, and virtual visits while maintaining a secure, private workstation environment

Current and active LPN license
Minimum 2 years of clinical experience (ambulatory, primary care, specialty, or telehealth preferred)
Strong communication and patient education skills
Ability to work independently in a remote environment
Proficiency with telehealth technologies and remote patient communication
Experience supporting patients with chronic disease management (preferred)
Familiarity with electronic medical record systems, preferably Epic (preferred)

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Licensed Practical Nurse – Advanced Therapeutics

Key skills