Telephone customer contact in German, French, and Italian.
Processing customer orders.
Assisting and supporting various areas within customer service.
Work schedule: Monday to Friday between 07:30 and 18:30, and Saturdays from 08:00 to 17:00 (partly subject to scheduling).

Pharmaceutical, medical, or commercial (business/administrative) training, with several years of professional experience in the service sector or in a pharmacy or drugstore.
Pleasant telephone manner and strong verbal communication skills.
Strong service and customer orientation.
Friendly, empathetic, and persuasive manner when dealing with customers.
Team player with high social competence; outgoing and open.
Languages: Fluent in German and French; Italian (minimum B2).

At least 5 weeks of vacation — plus the option of unpaid leave if you need additional time off.
Free parking directly on site and a cafeteria offering lunch at fair employee prices.
Discounts on our wholesale product range and benefits with selected partners.
Flexibility that fits your life: with flexible working hours and home office options you can optimally combine work and private life.
A driven work environment: modern, dynamic and varied — you will face tasks that challenge and motivate you and open up new perspectives every day.
A team that grows together: you will work with committed colleagues — supported by a management that takes your development seriously and promotes it.

Customer Service Representative, 80-100%

Key skills