Telephone customer contact in German, Italian and French
Processing customer orders
Collaboration and support across various areas of customer service
Work schedule Monday to Friday between 07:30 and 18:30, and Saturday from 08:00 to 17:00 (partly according to shift planning)

Pharmaceutical, medical or commercial/administrative training, plus several years of professional experience in a service role or in a pharmacy/drugstore
Pleasant telephone manner and strong verbal communication skills
Strong service and customer orientation
Friendly, empathetic and persuasive manner when dealing with customers
Team player with high social competence; outgoing and open
Results-oriented and assertive, with a precise and accurate working style
Language skills: fluent in German and Italian; French (minimum B2)

A driven work environment: modern, dynamic and varied
Flexibility that fits your life: flexible working hours and home-office options to help you balance work and private life
Time for yourself: at least 5 weeks of vacation — plus the option of unpaid leave if you need additional time off
Free parking right outside and a cafeteria offering lunches at fair staff prices
Discounts on our wholesale product range and perks with selected partners

Customer Service Representative, 100%

Key skills