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Customer Engagement Representative at Forward Financing | JobVerse
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Customer Engagement Representative
Forward Financing
Remote
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Customer Engagement Representative
Canada
Full Time
11 hours ago
No Sponsorship
Apply Now
Key skills
CRM
Communication
Collaboration
Sales
About this role
Role Overview
Engage with prospective clients that are part of our Renewals portfolio to generate new business.
Maintain, cultivate, increase deals and relationships into actual submissions.
Reach your weekly targets, maintaining organized traceability of all your communications.
Provide prompt and anticipated responses to our clients.
Deploy strategies focused on providing world-class service to our clients, addressing their requests, needs, and problems until resolution.
Monitor and provide actionable insights to management based on engagement metrics and client feedback.
Be the strongest brand ambassador of our culture
Requirements
Bachelor’s degree.
1+ years of experience in sales or business development roles.
Demonstrated success in setting and hitting goals.
Client-focused, service-oriented, relationship builder.
Excellent written and verbal communication skills.
Experience with CRM software.
Ability to travel to the Boston or Santiago office for in-person meetings and team collaboration, as required.
Benefits
medical
dental
vision
commuter benefits
flexible time-off policy
paid parental leave
401k match for US employees
wellness reimbursement
volunteering days
annual professional development budget
charitable donation match
Apply Now
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