Engage with prospective clients that are part of our Renewals portfolio to generate new business.
Maintain, cultivate, increase deals and relationships into actual submissions.
Reach your weekly targets, maintaining organized traceability of all your communications.
Provide prompt and anticipated responses to our clients.
Deploy strategies focused on providing world-class service to our clients, addressing their requests, needs, and problems until resolution.
Monitor and provide actionable insights to management based on engagement metrics and client feedback.
Be the strongest brand ambassador of our culture

Bachelor’s degree.
1+ years of experience in sales or business development roles.
Demonstrated success in setting and hitting goals.
Client-focused, service-oriented, relationship builder.
Excellent written and verbal communication skills.
Experience with CRM software.
Ability to travel to the Boston or Santiago office for in-person meetings and team collaboration, as required.

Customer Engagement Representative

Key skills