Senior Software Engineer – Engineering Enablement Lead

Role Overview

• Shape and communicate the technical direction for AI-driven engineering across the Engineering Enablement organization.
• Own and actively manage the Engineering Enablement product roadmap.
• Engage credibly across the full software engineering lifecycle — from design and architecture through testing and production health.
• Lead and develop the engineers within the AI Enablement & Experience circle.
• Take the lead on directing and implementing solutions to moderately complex, loosely scoped problems that are aligned with team goals.
• Deliver efforts both independently and by leading other team members.
• Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents.
• Act as a technology advocate, independently seeking opportunities where AI-driven technology can be utilized to improve how engineers design, build, and deliver software.
• Provide technical guidance and mentorship while fostering a team environment where AI-driven fluency is a shared expectation and continuous learning is the norm.
• Represent the Engineering Enablement organization in discussions with enterprise and claim leadership.
• Partner with the Engineering Enablement organization leader on strategic planning, organizational decisions, and stakeholder engagement.
• Seek opportunities to expand technical knowledge and capabilities.

Requirements

• Five years of programming/development experience.
• Demonstrated experience in technical leadership and product ownership within an engineering organization.
• Advanced delivery skills including the ability to determine the software design strategy and methodology to be used for efforts, use automated tests, analysis, and informed feedback loops to ensure the quality and production readiness of work before release.
• Applies AI-driven automation and instrumentation to elevate delivery quality and velocity at the circle level, and holds a strong point of view on where AI-driven practices should be invested to generate the greatest return across Engineering Enablement.
• Brings product ownership discipline to delivery — ensuring work is well-sequenced, stakeholder-aligned, and consistently tied to measurable outcomes.
• Demonstrated track record of domain expertise including the ability to develop business partnerships and influence priorities by identifying solutions that are aligned with current business objective and closely follow industry trends relevant to domain, understanding how to apply them, and sharing knowledge with coworkers.
• Brings deep expertise in AI-driven engineering practices, developer experience, engineering enablement, and product management, and is recognized as a credible thought leader by both technical peers and senior claim and enterprise leadership.
• Strong problem solver who utilizes data and proofs of concepts to find creative solutions to difficult problems.
• Advanced leadership skills with the ability to take action even when there is no clear owner, inspire and motivate others, and be effective at influencing team members.
• Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience.
• 6 additional years of software engineering experience.

Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.